I’ve been interested for a long time in the relationships and differences between delivery and change. One way of exploring this is in the relationships and differences between project and change managers, a subject that always seems to generate a 100 different views from 100 different commentators. In this post I want to look at one specific aspect of that difference – working out the scope of an initiative. 

Scope is a fundamental concept in the delivery of projects and change. Scope can seem a pretty simple concept to gets ones head around. I think scope has different meanings depending on the role one performs. 

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I was in a conversation a few days ago, and I was reminded about an old phrase my grandfather used to say: look after the pennies and the pounds will look after themselves. (I’m sure there is an equivalent phrase for other currencies).  

The situation

I thought about this phrase sometime after listening to a speaker talking about the way they ran projects. They were strongly espousing a view that we should worry more about delivery and less about deliverables. 

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Thursday, 10 November 2016 10:18

Change Management: time for a new vocabulary?

I want to talk about some words – specific words, but in order to do this I’m going to start with a big generalisation. 

The important thing about words is that they have meanings. Because words have meanings we are able to communicate about all sorts of objects, ideas, concepts and whatever other entities, things or stuff we want to talk about. 

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I was at a project management conference a while ago. As usual, I ended up making a number of new acquaintances. Several times I did that normal introductory dance when you tell each other your name, where you come from and what you do for a living.

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Saturday, 07 November 2015 11:35

What is the point of project management

Not long ago I published a post titled "what's the point of change management?" (you can find it on this site). In this article I want to do the same sort of thing for project management. I aim to write a third article contrasting project and change management.

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On most projects thinking sooner or later turns to stakeholders. Unfortunately, it is usually later rather than sooner. Stakeholder management is regularly kicked off only when there is a problem with stakeholders.

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Tuesday, 05 May 2015 09:52

Throw the baby out with the bathwater?

I often act as a facilitator, working with teams to create a picture of the desired future state for their organization. This picture acts as the guiding light or vision for the change initiatives they undertake. 

 

One of the best ways of creating this picture is as a team in a workshop. There’s a question I always like to ask at some point in such a workshop. That question is “after the change - what should be the same?”

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Sunday, 19 April 2015 09:21

Watch the walk before believing the talk

I have a client whose chief executive has been talking up a strategic change. He has adopted a set of words to encapsulate, explain and encourage the change. He uses them a lot. If you listen to the words of the CEO everything will soon be profoundly different from the way they are now.

The words imply change. Radical change. As someone who spends his life helping organizations with change, I am interested in these words.

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There is one type of change that results in more eye rolling, cynical comments and coffee machine jokes than any other. I am talking about changes that go under names like “cultural change”, “new values” or “behavioural change”. Announce an initiative of this type and many of your team will be sceptical. They will be sceptical because they have seen it all before. They have observed many cultural change programs previously and noted that nothing really changed as a result of any of them.

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Friday, 16 January 2015 09:04

What is the point of change management?

Are you involved in change management? Do you take part in conversations about change management? Do you ever find yourself questioning what exactly change management is? It can at times seem like a rather vague discipline to get your head around.

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